Breaking the Myth: Productivity by Undoing!

 

Sorry to sound contrarian here. As the defaults in our culture have made out that productivity is all about doing. And that is a big big lie! And our undoing.

 

The co relation here is NOT about inaction and undoing. “Sometimes sitting and doing nothing is the best thing you can do,” reminds Karen Salmansohn, best selling author of THINK HAPPY. Take some time each day to sit and just be present with yourself and your thoughts and feelings.

 

Slack is not taboo, it’s a good thing. Our best thoughts and ideas come from moments of slack, not from a flurry of activity and busyness. Instead of your phone, put yourself in airplane mode. Wander, drift, escape, discover, resolve..step into nothingness, the proverbial void, because that is where things that didn’t or don’t exist get created. There has to be a void so that we can create. So, don’t avoid the void.

 

The subconscious mind is where we store our strongest emotions. That is where life’s script gets written. As we calibrate our state of mind and body into doing nothing, we release the subconscious into the beyond where it blends the old and the new, stitches up unexplored associations and calibrates the new arithmetic to the old to discover unexpected positive outcomes.

 

Slowing down is a hack to go faster. Using less energy. And to go deeper. Never mind the naysayers. The rubber needing to hit the road( the default expectation) at all times, actually is a speed breaker and slows down if not stops the creation of original thought.

We are neither robots nor a manufacturing plant. Creativity isn’t produced..you run into it, you discover it. And that happens during moments of slack, not hard labour.

 

Lounge, stare into nothingness, interrupt set patterns. Permit your interior silence to take over contemporary chaos. Ideas don’t come with an ETA attached.

 

Contrary to what we have been brainwashed about, our best work will come from undoing– by slowing down, by giving ourselves space and time. Morabor(Latin for slow down). The Japanese call this intentional vacuum ‘ ma ‘.

 

In the perennial quest to conform and comply, and trying to beat everyone else doing the same, we happily concede defeat and give up on blazing our own trails. Running the ‘ also ran ‘ race. You might be doing okay by normal standards, but you still feel restless, bored, and limited. True success is playing by your own rules, creating work that no one can replicate. Trying to be the best will limit you to someone else’s definition of success. Don’t be the best, be the onlyOnly is much better than being the bestWhether you are Mark or Taylor, tailor your own mark. Make competition irrelevant.

Give into ONLYNESS. It’s next to GODLINESS!

 

The best way to accelerate is to take the foot off the pedal.

 

ENDS

GPS Signal lost?

 

The past has no power to stop you from being present now. Often we allow ourselves to be upset by small things we should despise and forget. Preferring to hang onto its coat tails. And happy to play victim.

 

Grievance as the crutch to making things better is a disaster. Because if that is the preferred status quo, exploring possibilities and therefore resolution and progress becomes a non starter.

 

As Booker Washington put it ” Let our opportunities overshadow our grievances “.

 

Holding onto a distant past to justify a present grievance is baseless. Possibility rides on the bedrock of uncertainty. Because nothing in life is ever sure.

 

The assertion here, however, is that there really is no creativity without uncertainty. Put another way: dubito ergo creo. This is Latin for, I doubt therefore I create.

The outside world provokes, persists and insists that we change the story we tell ourselves. Our attitude doesn’t have to be driven by the outside world, but sometimes they overlap.

 

Specifically, when we experience uncertainty – no matter how uncomfortable and unsettling and destabilizing it can feel – the good news is that it opens vistas of possibility for new thought and action.

 

Organizations are created, powered, and led by people. To lead organizations well, we train people in disciplines such as marketing, finance, and leadership. But uncertainty presents a special challenge since few of us have received training in how to deal with it. As a result, although we may call for innovation, transformation, and change, most people back down at even the hint of risk, falling into a series of behavioral traps that limit organizations’ ability to grow and adapt. The challenge is that all growth, change, and transformation inevitably come paired with uncertainty. We have to go through the uncertainty to get to the possibility.

 

“In detachment lies the wisdom of uncertainty…in the wisdom of uncertainty lies the freedom from our past, from the known, which is the prison of past conditioning. And in our willingness to step into the unknown, the field of all possibilities, we surrender ourselves to the creative mind that orchestrates the dance of the universe.” ~ Deepak Chopra.

 

As a possibilitarian ( its possible to create new vocabulary, you see!), may I direct you to this article from BrandKnew which talks about unlocking your inner futurist?

 

ENDS

Creativity & The Certainty of Uncertainty !

When nothing is sure, everything is possible “- Margaret Drabble

 

Just as change is the only constant, the only certainty is uncertainty. And knowing how to live with insecurity is the only security. Life is shot through with uncertainty and sometimes that uncertainty rears its head in profound ways. The assertion here, however, is that there really is no creativity without uncertainty. Put another way: dubito ergo creo. This is Latin for, I doubt therefore I create.

 

The quest for certainty blocks the search for meaning. Uncertainty is the very condition to impel man to unfold his powers. Unleash, invent, create, discover, endure, heal, inspire, transform. Hope hinges on uncertainty. The audacity of hope is what keeps us going. Uncertainty is the refuge of hope.

 

The outside world provokes, persists and insists that we change the story we tell ourselves. Our attitude doesn’t have to be driven by the outside world, but sometimes they overlap.

 

Specifically, when we experience uncertainty – no matter how uncomfortable and unsettling and destabilizing it can feel – the good news is that it opens vistas of possibility for new thought and action. If we have the confidence and willingness to take creative action in that moment, then our experience with uncertainty can lead to new ways of thinking and acting. Taking action, of course, does not guarantee creative outcomes, but it is through new thought and action that we can, at least temporarily, re-stabilize our experiences in new and better ways.

 

“In detachment lies the wisdom of uncertainty…in the wisdom of uncertainty lies the freedom from our past, from the known, which is the prison of past conditioning. And in our willingness to step into the unknown, the field of all possibilities, we surrender ourselves to the creative mind that orchestrates the dance of the universe.” ~ Deepak Chopra.

 

Courtesy: ISD Global

Organizations are created, powered, and led by people. To lead organizations well, we train people in disciplines such as marketing, finance, and leadership. But uncertainty presents a special challenge since few of us have received training in how to deal with it. As a result, although we may call for innovation, transformation, and change, most people back down at even the hint of risk, falling into a series of behavioral traps that limit organizations’ ability to grow and adapt. The challenge is that all growth, change, and transformation inevitably come paired with uncertainty. We have to go through the uncertainty to get to the possibility.

 

The concept of creative learning describes how we can be moved into a state of actionable uncertainty whenever we experience optimally discrepant learning stimuli, which is something that is sufficiently different from our prior knowledge, understanding, or skills. Let’s remember our brains are hardwired to be lazy, so the reliance on default mode thinking and being in comfort zones is a natural fallout. Creative learning stimuli are optimally discrepant, meaning that they are not so different from our prior understanding that we can’t make sense of them, nor are they so familiar that we simply incorporate them into what we already know. This aspect of creative learning is similar to Swiss Psychologist Jean Piaget‘s conception of accommodation, which asserts that whenever we encounter new experiences that cannot be easily incorporated into our existing understanding, we need to change our existing knowledge structures to accommodate the new experience.

 

There are least three creative agency beliefs that seem necessary for us to act in the face of uncertainty. These beliefs include: creative confidence beliefs, perceived value of creativity, and creative risk taking.

 

Creative confidence or, more specifically, creative self-efficacy, refers to the confidence that we can think and act creatively in this moment. So, in the midst of uncertainty, our creative confidence beliefs become fluid and influenced by features and interactions situated in a particular time, task and context.

 

Perceived value of creativity also plays an important role. Even if a person has confidence to think and act creatively, if they do not value doing something new or different then they’re not likely going to invest the effort necessary to engage with the uncertainty they are experiencing in a creative way. Consequently, perceived value of creativity moderates the relationship among people’s potential to act creatively, their creative confidence beliefs, and their creative performance.

 

The third self-belief that seems to play a key role in taking action under uncertainty is the willingness to take the risks necessary for creative action. The willingness to take creative risks serves as a moderator between creative confidence and creative behavior.

 

Taken together, our judgements about our confidence, perceived value of creative action, and willingness to take creative risks seem to work together and inform us as to whether we will take creative action in the face of uncertainty.

 

We seem to be moving onward and upward from IQ(Intelligence Quotient) to EQ(Emotional Quotient) to AQ(Adaptability Quotient)in uncertain times, the best strategy is adaptability. Covid-19 amply demonstrated the significance of adaptability as a powerful asset for individuals and organizations alike.

 

Creativity often aids adaptability. A creative approach to new and unfamiliar situations can often help circumvent apparent awkwardness and head off the lack of confidence that may begin to develop as others watch us struggle to adapt.

 

The future is uncertain..but this uncertainty is at the very heart of human creativity “- Ilya Prigogine.

 

ENDS

The future of advertising: a sneak peek!

The Future of Advertising: A Sneak Peek!

What could/should “advertising” look like in 2020 and beyond? What should we do now for that future?

Some questions that crowd our every day artery. Restless consumers and fast changing technology are creating unheralded disruption. Advertising has always been a combination of art and science. Technology is now becoming a third variable. Advertisers “have to get all three of these things right”. They have to be three good.

There are Un Ignorable Forces of Change. Throwing Unabated Challenges to the status quo. But having said that, once recognised, respected and responded right, they offer Unprecedented Upside Potential for the Future. Lets examine them below:-

Exponential Advances in Science & Tech: With IOT, AI, Machine Learning etc, we now have a deeper real time understanding of things, people, situations. Bringing along with it an outsized and unprecedented responsibility for what we do with that knowledge.

Empowered & Skeptical “Consumers” : Wanting Customerization & Personalization (make it mine), seeking Choice(Give me tools to make better decisions), expecting Competitive Value (Give me more for my money), searching for Communities( Let me be a part of it), across multiple Channels (I want to call, click and visit). Individuals with lives, aspirations, challenges, family, communities. They want to be worthy of respect and you need to earn their trust.

Media Disruption & Redefinition : One way has become Two Way, Static is now Dynamic, Stationary is now Mobile, Passive is now Sensing, One-Dimension is now Immersive, Visual has turned Multi sensory. There exists Unprecedented Platform Design Capabilities for delivering Exceptional Contextualised Experiences.

Culture, Society & Our World : Straddling many a Divide across Health, Income, Digital, Education, Equality & Tolerance, Climate & Sustainability.

Inspiring, Measurable Business Models: A heady mix of The customer driven/ holistic model , The co creation model,  The open innovation model , Network orchestration model , The Competitive Value Model, Transformation to full service provider model, The emerging market innovation engine model, The shift to digital and network business models

So what are the takeaways that we can extract from the above listed landscape?

– Traditional mindsets, including those about advertising and marketing, must be challenged and potentially changed. I am referring to the Mental Models: The Primary Impediment to Transformation- For eg: “It has always worked this way.” “We tried it and it didn’t work.” “We’re profitable; why change?..and so forth! 

Before Roger Bannister broke the 4 Minute Mile on May 6, 1954, nobody thought that such a record could be set. We need to ask ‘ What is your 4 minute mile ‘ ?

Its the time to challenge our Mental Models of Advertising and Move from Marketers and Agencies, through Media, at Target Demographics toward being Cross-Silo Collaborators, from Ads toward Orchestrated Value-Creation Touch points, from Frequency toward When Needed, Wanted, Appreciated, from Reach toward Where Needed, Wanted, Appreciated, from Push and Persuade For Sales toward Multi Win Outcomes,pull & engage, from Ad Campaigns toward Initiatives in Holistic, Dynamic Ecosystem.

There is also a great upside in starting to use a new Vocabulary:

From Campaign To Initiative, From Content To Substance, From Persuading To Inspiring and Enabling, From Selling To Serving, From Seeking Loyalty To Earning Trust, From Disruption To Better/Alternate Solutions, From Features and Benefits to Brand Roles in People’s Lives, From Brand Differentiation To Brand Distinctiveness, From Employees To Brand Ambassadors, From Talent To Brand Stewards, From Consumers(myopic) To People with Lives, From Advertising Campaigns To Value Creation Initiatives, From Direct Response To Actionable Communications, From Big Data To Actionable Insights, From Success/Failure To Learning.

The time has come to challenge everything. Leave no sacred cows. Even challenge the objective of the firm from maximising long term shareholder value to aligning the objectives of the brand, the people (consumers…) and society.

– A strong call out to shift your focus from media mix to portfolios of all touchpoint orchestration. Go beyond the 4 Ps- bring in CeX, CSR, Packaging, Web & App etc all. The path to purchase is not linear any more. Operating in a sliver is not serving the purpose.

– Leverage the power of content( make RAVES– Relevant, Actionable, Valuable, Exceptional & Shareworthy) and the power of context( MADE: Multi Sensory, Audience driven, Delivery across platforms, Environment & location sensitive) that helps deliver your compelling brand purpose.

– Be always in beta– in adaptive experimentation mode to foster innovation, to learn faster & better, to attract and retain better talent, to hoodwink competition.

There’s no shortage of screens and there’s no shortage of impressions. But there’s a shortage of high value connection points between brands and consumers, which is the whole point of advertising. You have to create effective engagement with the consumer that gets them to buy.

Latin is very much Greek to me but as I come towards the end of this piece some Latin to keep an eye on. We have passed those days of ‘ Caveat Emptor ‘( meaning Buyer Beware). The new skid on the block these days is ‘ Caveat Venditor ‘ ( meaning Seller Beware ). 

As the brilliant Bob Hoffman puts it ” If you want to die an imbecile in advertising, don’t pay attention to art, literature, history, science, anthropology or nature. Pay attention to the Kardashians “.

Going back to Latin mode- friends- Semper Vigilans (meaning stay vigilant)!

ENDS

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Is business ‘ jargon ‘ jarring? Language Tom..Language!

We are guilty of it. And fall prey to it as well. And in our perennial desire to conform, comply, adhere, fit in and all of that, ensure that we use the same lexicon that have become common place.

You don’t need to be talking about a mega merger or acquisition to throw the word ‘ synergy ‘ about loosely, only to be caught by an unsuspecting tribe of colleagues and business partners. Way back in the 1600’s when the word synergy first came to prominence, the meaning it meant to echo was ‘ human will meets divine grace ‘- that was an understandable intersection. Over time(and this is what happens to a lot of the ‘ jargon ‘ where the meaning gets changed or diluted), synergy seems to be a completely different animal. Leaving you wondering if you are in sync at all!

Lets perch tent on another jargon speak: ‘ Touch Base ‘. I am not sure if it is very evident that the coinage emanated from American Baseball, but that is the fact of the matter.In baseball, players must touch each of four bases in order to score a run. The prevailing hypothesis is that the phrase “touch base” is a reference to this sport. Touch base means to make contact with someone. Though the sport is nowhere close to being played outside the Americas, the jargon has transcended boundaries. And if you were to read between the lines, the phrase ‘ touch base ‘ would unravel suspicious interpretations. After all, we are at the height of the #MeToo movement. Now we will touch base on another phrase.

Out of the box ‘. The game where connecting the nine dots using no more than 4 straight lines was the origin of this. And to do that you had to go out of the box, extend the line beyond the grid to make sure the connection happens. You couldn’t achieve it by being inside the box. It’s altogether another matter that the phrase itself has become so common place that routine and the mundane have also been crowned as ‘ out of the box ‘ and people are comfortably getting away with it. Another example of a jargon losing meaning or getting diluted in value over time.

Perhaps the flexibility and the fluidity of the English language inspires such lexicon. And over time(through imperialism and colonisation), English is the most used business language ( bidding au revoir to Latin and French).

And charity begins at home. In our meetings at ISD Global its very common to hear words like ‘ recalibrate ‘ ( yours truly is the guilty party here) and we are no way close to discussing anything about a vernier calliper or the way it measures.

There are other ‘ low hanging fruit ‘(yes that’s another one) in the basket among several others and we can leave it to the power of euphemisms and metaphors to play its part to get to be ‘ on the same page ‘ and then ‘ sing from the same hymn sheet ‘.

The linguist will never languish!

ENDS

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