Tag: French

Name Place, is it an Animal Thing?

No, this has no reference to the Name-Place-Animal-Thing game that we as kids made our go to on dull nothing better to do afternoons. A game that our parents encouraged us to play in the hope that our grasp of geography, zoology, nouns etc will get an uplift. The days when we had ample monopoly on our time. Days prior to board games like Monopoly and aeons before games like Fortnite took over our days, weeks, fortnights and months. Yes, looking back, those were the daze.
Let me place this right. It’s not about geography. But, going by the names of some of these places, the worry is geography could become history. This rant is about names of some places and the impact (scar is more like it) that it leaves behind.
I am not sure how this place got its name but whosoever was involved in it was sure putting on an act – I am referring to DONGRI. There are strategic brand extensions of it as well like DONGRI Kabootar Wali Chaal(???) but we will leave that for another time. DONGRI? Common, get authentic!
If you think this place has heaps of hidden wealth and this is where the 21st Century gold rush is headed, banish the thought. BANDARWADA holds no such promise. Or premise. It was just Maharashtra’s idea of getting back at Coloma, California, where the first gold rush took place. And there ends the comparison.And the ecstacy.
This one will send a lot of us up shit creek. It’s a place called POO. Yes. POO. Don’t pooh pooh it. POO is a small town in Himachal Pradesh. Whoever hatched this sinister conspiracy, did it in POOr taste. Winnie the POO anyone?
SUAR: When I first heard about this place in Rampur, Uttar Pradesh, I wasn’t too suar..I mean sure. On verifying, it turns out there was actually a swine who named this place SUAR. He sure wasn’t too piggy about his selection. I had half a mind to call him porque but then (pig)let it be!
This place is no push over considering it’s actually Ferry Wharf. Sounds ferry good isn’t it? But try getting a bit verny and it gets called BHAUCHA DHAKKA. What aggression. Almost feels like a violation. Like Saddam’s Kuwait invasion. It’s still coming to terms with the DHOKKA.
This one is no middle of the road place. It’s direct and in your face or rather nostrils. A place called MIDDELFART. A small town in central Denmark. They had no clue the kind of stink that such a name will raise. But there you go, no s(h)itting on the fence! Probably, couldn’t smell beyond their own nose – Who knows?
Who on earth would name a place like this? HELL. Yes, that’s what it is. Heaven can wait. No way in hell should a place be named such, hell no, but because it is in Norway, they got away with it I guess. Would they have hell to pay? I have no clue. Imagine booking an Uber ride to HELL. And paying for it in cash!!! And then rating the ride…go to hell I say.
It’s getting increasingly juvenile from hereon. Time for some local anusthesia. That is what you will need when you discover there is a place called ANUS. As if one intrinsically appended to our anatomy was not enough. The French had to have their back door entry into a town called Burgundy. And anus was their only back up. If you are a tour guide and wielding the microphone, how would you react when you hear her say ‘ we are about to enter ANUS ? Since there is a lot to explore, the stop over here will be an hour, anyone wanting to use the rest rooms may… ‘
Seems nothing will make them change the name of this place. NOTHING. Yes, this uninhabited ghost town in Mohave Country, Arizona. Through the years, the dedicated (non) residents had faith in nothing, hoped for nothing, worked at nothing, for nothing. So much for nothing. About time to re-visit ‘ something is better than nothing ‘. Because nothing is!
We are criss crossing geographies here but closer home there is a one horse town called BHAINSA. Didn’t I predict it? It’s an animal thing. No, this place was NOT the inspiration for Bob Marley’s Buffalo Soldier. It is just Telangana’s retort to the Avenue des Champs-Élysées in Paris. So, try as you might till the cows come home, Bhainsa is not going grazing anywhere.
What’s in a name? Shakespeare had no clue and will definitely change his mind. Till the next rant..
 
Truly
 
NAMEsake!

Look OUT: Avoiding the ‘legacy trap’ in inspiration

The 19th century French physiologist Claude Bernard said that “It is what we think we know already that often prevents us from learning” . So true, isn’t it. Being comfortable in our existing biases and prejudices.

It’s the swanky decked to the hilt conference room of a major healthcare brand. Huddled are some really bright minds including the hospital  CEO, medical experts, Architects, Project Consultants etc. The matter on the table is the design of the ICCU(Intensive Cardiac Care Unit) at their upcoming new hospital. Inevitably, the design blueprint presented did not depart too much from what has already been executed in multiple ICCUs across thousands of hospitals worldwide. Been there, done that. Enter the intrepid Customer Experience Manager, newly appointed at the hospital and what she suggested immediately managed to raise many eyebrows. ” How about borrowing some design thinking from the Formula 1 Pit stop ‘ as we look at building the new ICCU ? she suggested. One could hear a pin drop. In that room, was more than 200 years of insights and experience and all that was being the cold shoulder. The young lady went onto elaborate what her thoughts were. The Formula 1 Pit Stop is where critical decisions involving millions are taken in micro milli seconds that will affect many stakeholders, almost a life and death scenario. All she was suggesting was to borrow thinking from a completely heterogeneous industry that had nothing to do with healthcare. And to her credit, she won the day. The legacy thinking was punctured to arrive at a smarter solution that was equally if not more relevant to the cause at hand.

Similarly an airline check in counter can actually gain inspiration from observing a hotel front desk check in process. Or a bike supplies store seeking inspiration from beauty retail brand like Sephora to get more customers comfortable with buying and using bikes.

We define such thinking as ‘ analogous inspiration ‘ wherein you remain and in fact seek thinking and ideas from an industry completely unrelated to your own. Only to realise the unlocked value hidden therein.

Till about some years back, we connected ‘ subscriptions ‘ as something that the media industry especially newspapers and magazines used to ensure they have a loyal customer base. In the current context, we have vast tranche of products and services including cars(yes Volvo already implemented it in Sweden), Fashion, Airline tickets, OTT(Netflix, HBO, Amazon), Fintech, Furniture etc using that route to grow and more importantly retain customers.

It’s not that such ‘ break the mold ‘ thinking be restricted to organisations and brands alone. Shalane Flanagan is an American long-distance runner. She holds the American record times in the 3000 meters (indoor), 5000 m (indoor) and 15K road race. She won the bronze medal at the 2008 Olympics in the 10,000 m (since upgraded to silver). She also won the 2017 New York City Marathon. What is interesting to understand in her case is that by design she would train with her rivals– yes you read it right- her rivals. To her it was an opportunity to go beyond her own arc of biases and understanding and soaking in new approaches that otherwise she would not have been privy to.

The whole thought is to replace the context you are in and seek newer, untapped contexts as sources of inspiration. This is something that we try to practice regularly within ISD Global where I work. There are better stories outside the book you are reading. So, go ahead, turn the page!

ENDS

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Is business ‘ jargon ‘ jarring? Language Tom..Language!

We are guilty of it. And fall prey to it as well. And in our perennial desire to conform, comply, adhere, fit in and all of that, ensure that we use the same lexicon that have become common place.

You don’t need to be talking about a mega merger or acquisition to throw the word ‘ synergy ‘ about loosely, only to be caught by an unsuspecting tribe of colleagues and business partners. Way back in the 1600’s when the word synergy first came to prominence, the meaning it meant to echo was ‘ human will meets divine grace ‘- that was an understandable intersection. Over time(and this is what happens to a lot of the ‘ jargon ‘ where the meaning gets changed or diluted), synergy seems to be a completely different animal. Leaving you wondering if you are in sync at all!

Lets perch tent on another jargon speak: ‘ Touch Base ‘. I am not sure if it is very evident that the coinage emanated from American Baseball, but that is the fact of the matter.In baseball, players must touch each of four bases in order to score a run. The prevailing hypothesis is that the phrase “touch base” is a reference to this sport. Touch base means to make contact with someone. Though the sport is nowhere close to being played outside the Americas, the jargon has transcended boundaries. And if you were to read between the lines, the phrase ‘ touch base ‘ would unravel suspicious interpretations. After all, we are at the height of the #MeToo movement. Now we will touch base on another phrase.

‘ Out of the box ‘. The game where connecting the nine dots using no more than 4 straight lines was the origin of this. And to do that you had to go out of the box, extend the line beyond the grid to make sure the connection happens. You couldn’t achieve it by being inside the box. It’s altogether another matter that the phrase itself has become so common place that routine and the mundane have also been crowned as ‘ out of the box ‘ and people are comfortably getting away with it. Another example of a jargon losing meaning or getting diluted in value over time.

Perhaps the flexibility and the fluidity of the English language inspires such lexicon. And over time(through imperialism and colonisation), English is the most used business language ( bidding au revoir to Latin and French).

And charity begins at home. In our meetings at ISD Global its very common to hear words like ‘ recalibrate ‘ ( yours truly is the guilty party here) and we are no way close to discussing anything about a vernier calliper or the way it measures.

There are other ‘ low hanging fruit ‘(yes that’s another one) in the basket among several others and we can leave it to the power of euphemisms and metaphors to play its part to get to be ‘ on the same page ‘ and then ‘ sing from the same hymn sheet ‘.

The linguist will never languish!

ENDS

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